When Disaster Strikes, WISHIN Can Help Mitigate The Damage
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When Disaster Strikes, WISHIN Can Help Mitigate The Damage

Hurricane Ian forced more than a dozen hospitals to evacuate more than a thousand patients.

In June, a tornado damaged the Mile Bluff Medical Center in Mauston. Thankfully, the damage was minimal and the staff at Mile Bluff worked diligently to keep patients safe.

Disasters increase the burden of caring for patients at hospitals and clinics. Patients may have to be moved. WISHIN ensures that key clinical records move with them. Not every hospital or clinic uses the same EHR system.  WISHIN provides secure access to clinical history records wherever the patient seeks care in the WISHIN network.

With WISHIN, participating organizations automatically and prospectively share clinical records like diagnoses, medication lists, immunizations, allergies, and recent test results.

Even if patients and their records don’t have to move, WISHIN can be an important ally in the disaster-recovery process.

WISHIN was there to help in 2017 when Door County Medical Center (DCMC) staff faced a potential disaster. The hospital’s electronic health record (EHR) system failed to restore after a planned routine data migration. DCMC’s Incident Command Team was activated. Since DCMC had been sharing its clinic data with the WISHIN network, Team members determined WISHIN Pulse could be used as a temporary replacement for the clinical history stored in the DCMC EHR. Watch this video to see how WISHIN helped DCMC handle this challenge.

Nancy Davis, director of compliance and safety at DCMC, said “It was determined that facilitating clinic provider and staff access to WISHIN would be beneficial for (accessing) patient demographics including phone numbers, diagnostic studies, laboratory results, etc..”

DCMC’s EHR system was back online after several anxious hours. Davis says WISHIN was immensely helpful during those hours. “The available information from WISHIN immediately solved problems with patient contacts, history, and diagnostic study availability,” Davis said. “It was a long day, however, we were able to mitigate many issues by (accessing the) information available in WISHIN.”