Your Helpful Guide to WISHIN 2.0

GO-LIVE: AUGUST 2026

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Key Dates

We are excited to announce the launch of WISHIN 2.0, a major upgrade to the WISHIN underlying technical infrastructure and Pulse community health record, powering new functionality. WISHIN 2.0 is live now and will be rolled out to users into September.

This upgrade is designed to make your experience more efficient and intuitive. WISHIN 2.0 is powered by Health Catalyst’s Ninja Universe™ and brings a redesigned user interface, expanded patient search, richer clinical data views, and clinical workflow tools — all in one place.

Please review this guide carefully and take the suggested steps before go-live to ensure uninterrupted access for you and your team. We appreciate your partnership and look forward to serving you with even better tools for coordinating patient care across Wisconsin.

Prepare Now

Take these steps before August 25, 2026, to ensure a smooth transition for you and your team:

• The WISHIN implementation team will contact your organization directly to provide your current user list for validation, schedule your user transition to the new system, and coordinate Single Sign-On setup if applicable.
• No disruption to existing WISHIN data interfaces is expected as part of the WISHIN 2.0 transition.
• Training dates (see above), recorded sessions, live webinars and website-based training resources will be coordinated and communicated with Participant user admins. 
• Complete recommended WISHIN 2.0 training by August 25, 2026. WISHIN intends to record training sessions, host live trainings and make training materials available on the WISHIN website and on WISHIN’s YouTube channel.
• Bookmark the new WISHIN 2.0 URL shared in the training materials with your onboarding communication.
• Download or save any reports from the legacy WISHIN web-portal you may need for audit or other HIPAA-related purposes.
• Contact WISHIN support at [email protected] with any questions before go-live.

“The existing WISHIN Pulse portal has a proven track record of providing secure, accurate patient information for our participants and I am pleased to share that 2.0 offers that plus many enhancements such as: expanded patient search, patient cohort visibility, historical timelines, result trending and more. This new system has gone through several backend data processing and user interface iterations and is finally ready for deployment in early August. I am excited that we’re taking our trusted and secure interoperability products to the next level.”

Steve Rottmann, WISHIN CEO

What WISHIN 2.0 Delivers

Fewer Clicks

A streamlined interface means clinicians spend less time navigating and more time on patient care.

My Patients List

Personalized patient population dashboard with links to records, last visit info, and sortable views.

Workflow Enhancement

Improved Single Sign-On (SSO) solutions purposefully built to meet your team workflows.

Timelines & Trends

Visit history on interactive timelines and exportable lab results, vital signs and BMI shown with trends.

FHIR-Ready

Built on modern USCDI framework to enable FHIR interoperability. FHIR and USCDI support is currently available for a specific SSO integration method; broader FHIR/USCDI capabilities are still under development.

Enhanced Patient Matching

Improved patient matching logic for more accurate identification of records across participating organizations.

Single Sign-On

For organizations with SSO, one login for WISHIN tools means less friction for staff.

Expanded Patient Search

Find patients faster using MRN, name, date of birth or address.

Better Operational & Audit Reporting

Rich use and access reporting to support compliance and audits.

CCDA Enhancements

More complete clinical summaries with expanded document support and data sections.

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Common WISHIN 2.0 Questions & Answers

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