WISHIN is Wisconsin's state-designated Health Information Exchange, connecting 2,000+ sites of care. PCC-connected LTPACs gain statewide interoperability at no cost through September 30, 2027.
WISHIN is pleased to offer post-acute care (PAC) organizations using PointClickCare (PCC) a unique opportunity to join 2,000+ sites of care already benefiting from WISHIN's secure and trusted healthcare interoperability services. WISHIN has partnered with PointClickCare to create a streamlined, hands-off onboarding pathway to exchange and access patient information in real-time through WISHIN Pulse, enabling well-informed transitions into facilities and visibility post-discharge.
WISHIN is Wisconsin's state-designated Health Information Exchange (HIE) that aggregates patient medical records from most providers, hospitals, clinics, and payers across the state, creating a single longitudinal record of their health data rather than scattered files in separate systems. A patient's care team and new providers can see the full picture, past visits, test results, medications, diagnoses, and more, regardless of where the patient has previously received care, guiding healthcare providers in making better clinical decisions.
Benefits to Long-Term and Post-Acute Care Facilities
Real-time clinical data and care coordination, embedded directly into your PointClickCare workflow.
Intake Efficiency
- Informed admission: complete med history, labs, diagnoses, H&Ps at point of intake
- Eliminates fax/phone retrieval: significantly reduces staff time spent on manual record retrieval per admission
- Fewer adverse drug events: from incomplete medication reconciliation and reliance on family or patient memory
Preventable Readmissions
- Real-time ADT alerts when any resident is admitted or discharged from most Wisconsin hospitals
- Discharge summaries and new med orders available within hours, enabling proactive intervention
- Protects SNF VBP star rating and Medicare reimbursement by reducing preventable returns
MCO & Payer Data Access
- Real-time patient demographic verification to reduce claim denials before admission with the latest insurance information
- Reduction in 'chart chase': claims utilization, MCO care plan data for SSI plans
- MCO preferred partner positioning through documented transitions and quality outcomes
- Supports HEDIS, MDS quality indicators, and SNF VBP metrics
Community Care Coordination
- Closed-loop referral visibility: know when residents received follow-up care
- Bi-directional data flow with hospital care management teams
- Supports complex transitions: assisted living, memory care, home health, hospice, PACE
- Demonstrates coordination capability to MCOs and surveyors, strengthening value-based contracting
Pre-Built PCC Integration
- No new EHR required
- No IT burden on your team
- No workflow changes for staff
- Enroll directly through the PointClickCare Marketplace
Statewide Network Access
- Connection to 2,000+ sites of care across Wisconsin
- Vendor-agnostic data exchange across hospitals, clinics, payers, and post-acute settings
- Real-time longitudinal records following the resident wherever they go
- Backed by Wisconsin's only state-designated HIE
Visibility: A Single Pane of Glass
From pre-admission through post-discharge, your care team sees what they need, when they need it.
The Collective Value: WISHIN Ecosystem
When acute care, post-acute care, and PointClickCare customers connect through WISHIN, healthcare value expands statewide.
Acute Care
- ADT alert delivery
- Discharge summaries
- Readmission reduction
- ED utilization visibility
- Quality reporting
LTPAC
- Informed intake
- Longitudinal records
- MCO / payer data
- Community coordination
- Post-discharge visibility
Customers
- Seamless WISHIN integration
- No duplicate data entry
Care Foundation
- Medication reconciliation
- Bi-directional data flow
PCC Workflow
enriched by
WISHIN Pulse
Hospitals / Acute Care
- ADT alert delivery
- Discharge summaries
- Readmission reduction
- ED utilization visibility
- Quality reporting
Post-Acute / LTPAC
- Informed intake
- Longitudinal records
- MCO / payer data access
- Community coordination
- Post-discharge visibility
PointClickCare Customers
- Seamless WISHIN integration
- No duplicate data entry
- Acute data in PCC workflow
- PAC data enriched by WISHIN Pulse
WISHIN HIE Hub
- Medication reconciliation
- Bi-directional data flow
- Shared statewide foundation
Limited-Time Offer: One-Year Enrollment at No Cost
Exclusively available to PCC-connected post-acute care organizations.
- Access WISHIN PulseBy cohort start date through September 30, 2027
- All OnboardingManaged by WISHIN + PointClickCare
- All Enrolled FacilitiesGo live simultaneously by cohort on July 1 and October 1, 2026
- Year 2 Subscription FeesTiered based on number of facilities
One Full Year, No Cost
Cohort 2: Oct 1, 2026
Getting Started: How to Connect Your Facility
A streamlined onboarding pathway managed by WISHIN and PointClickCare.
Ready to Connect Your Facility?
Reach out today to start the enrollment conversation. Year-one access is no cost for all PCC-connected facilities that enroll by August 28, 2026.
Email WISHINPCC@wishin.orgVisit wishin.org