As Project Director, Laura Widder is responsible for managing customer implementation projects, as well as managing the implementation process, leading the implementation project management team, and working with new and potential customers. Before joining the WISHIN team, Laura was a consultant, managing projects and performing business analysis in the health care, insurance, and technology industries. She has also worked as a software usability specialist, quality assurance specialist, and technical writer. Laura holds a BA in English – Writing from the University of Wisconsin-Platteville and a Master’s Certificate in Project Management from the University of Wisconsin-Madison. Laura also has a PMP certification from the Project Management Institute.